Disney earnings leak a goofy mistake
LOS ANGELES — The Walt Disney Co.’s early release of its earnings report this month came down to a Dumbo move: The company made the information accessible through an easy-to-guess Web address.
Disney didn’t plan on posting the link on its website until after the market closed. But a reporter at Bloomberg News found it with simple Internet sleuthing and reported results about a half-hour before the scheduled release, according to a person familiar with Bloomberg’s practices. The person was not authorized to speak publicly and spoke on condition of anonymity.
“The error is using security by obscurity, as they say, which means hiding the data instead of really securing it,” said Michael Cote, a software industry analyst with technology research firm RedMonk. “It’s like putting your valuables under the bed instead of in a safe.”
That type of mistake wasn’t limited to Disney.
Six days after Disney’s Nov. 11 gaffe, the same set of Bloomberg headline writers in New York pulled a similar trick on data storage company NetApp Inc. and reported the financial results more than an hour before the market closed, when earnings are typically released.
Nasdaq officials halted trading in NetApp temporarily after the stock fell 9 percent within a half-hour after the first report went out. Disney’s stock fell nearly 5 percent in about four minutes. In both cases, shares have recovered since then.
The team searched for the reports by taking the Web addresses from previous quarters and changing the last few characters to correspond to the quarter about to be reported, the person said.
In Disney’s case, the Web address to each quarterly report contains the current year followed by the quarter, as in “q3.” The reporters simply guessed that the new release would be posted under “q4” for the fiscal fourth quarter. The address worked. The technique required no password or any computer break-in.
Security experts characterized the companies’ failure to protect such valuable information as careless lapses.
“It’s just a tragically dumb move,” Cote said.
He said large companies should have enough software in place to avoid these kinds of errors, and when they happen, it is likely because of a human mistake.
Bloomberg spokesman Ty Trippet said the company’s reporters “found the earnings releases publicly available on the companies’ official websites” and contacted the companies in an attempt to verify the information before sending out its reports.
Earnings leaks are serious business. This year, Disney cooperated with federal officials to arrest an assistant to a top executive who tried to sell early access to earnings results to investment companies.
Disney spokesman Jonathan Friedland said the company has “yet to complete our investigation” of the most recent leak.
NetApp said “someone improperly accessed information that NetApp had not made public.”
“We are changing our processes to ensure that this does not happen again,” NetApp said in a statement.