Question: I'm worried about this email I received from my internet provider about copyright infringement. I don't download illegal movies or TV shows, so how could this be?
Answer: If you are certain that you or members of your household are not illegally downloading content, it sounds like a phishing scam. Fans of the popular HBO series ‘Game of Thrones' were recently targeted by a fake email that demanded they pay a fee for stolen content. Before you take action with any email in your inbox, it's best to contact the company directly
Q:Hi Kim, my boyfriend used to have access to my Facebook account but we broke up. I already changed the password, but how do I make sure he stays off it?
A: To lock down your Facebook account from unauthorized access, go to your Security Settings and review your Recognized Devices. Delete any device that you've granted access to in the past. You can also set up Login Alerts so you'll get notified via phone or email if an unrecognized device tries to login your account. This feature is also found in the Security Settings. Just click Edit, then Get Notifications.
Q: My mother just passed away, and I don't want to lose the messages she sent me. Is there a way to save text messages from my phone?
A: Preserve special messages by using a special application on your computer's desktop. For Mac users, try PhoneView that connects to your iOS device wirelessly, or via USB. Once it's hooked up, you can search and view your SMS text messages, iMessages and WhatsApp messages on your computer. These messages can then be downloaded to your computer as a PDF file. PhoneView can also save your voicemails in iTunes, so you'll always be able to hear your mother's voice.
Q: My son's birthday is in October. I want to get him a laptop, but can't spend too much money. How can I get a good deal?
A. You may have a few months before your son's birthday, but don't wait. Back to school sales are in full swing, which makes August a great time to save money on laptops. Apple uses this time to roll out sales on its most popular Macbooks. For example, you can get a pair of Beats headphones when you purchase a 1.6 GHz processor MacBook Air for $849, or purchase another eligible product, such as a 13-inch MacBook Pro for $1,200.
Visit Kim Komando at Komando.com or send her an email.
