Penn State addresses ticket glitch for Michigan game
Homecoming weekend, a “Whiteout,” a high-profile opponent and an ESPN-televised, early-evening kickoff. All are ingredients for an overflowing student section at Beaver Stadium.
About 1,100 students are being compensated to ensure that doesn’t happen when Penn State hosts Michigan 5 p.m. Saturday.
A Tickermaster glitch when student tickets went on sale in June overbooked the 21,500-seat student section allotment. With the stadium’s other 86,000-plus seats sold out for the game against the Wolverines, Penn State asked students to voluntarily move to a different section.
And they were willing to give them something to do it.
“What we were trying to do was to be proactive and reduce the number of students who showed up at 4:55 Saturday and were expecting to sit in the student section and will be told, ‘The student section’s already full; here’s where you need to sit,’” Penn State spokesman Jeff Nelson said. “We tried to reduce that and instead give students an opportunity to take advantage of an incentive.”
An email was sent to student season ticket holders Monday asking if they’d exchange their general-admission student ticket for a seat in the upper south end zone (a section above where students typically sit), a $10 debit credit on their student ID card, an official Whiteout T-shirt and one of three options:
• A 50 percent discount on next year’s student season tickets (they cost $218 this season)
• A $200 donation to THON, the student-run annual dance marathon that benefits children with cancer
• A pregame field pass for a future home game this season.
By late-afternoon Tuesday, less than 24 hours after students were made aware of the program, all of the packages had been claimed.
The university does not anticipate the oversale of student tickets to be an issue for any of this season’s three remaining home games.